Web Development
Healthcare Patient Portal
Secure appointment booking, medical report access, and live chat for a private healthcare provider.
The Challenge
Patients waited on long phone lines to book appointments and collected reports on paper. Staff lost valuable time to admin rather than patient care.
Our Solution
We created a GDPR-aware portal with role-based access, online scheduling, encrypted document downloads, and integrated messaging. Clinicians receive real-time alerts when new requests arrive.
Measurable Results
Major reduction
Inbound phone enquiries
Strong rating
Patient satisfaction score
Significant uplift
Online bookings
24/7
Self-service access
Project Gallery
“The portal eased pressure on the front desk straight away. Patients enjoy booking online and our team has a clearer view of daily appointments.”
Practice Manager
Private Healthcare Group
