Privacy Policy

We may collect: (a) identity and contact data you submit via forms, email, phone, or WhatsApp (name, email, phone, company); (b) project and business information needed to deliver our services; (c) technical data such as IP address, browser type, device information, and pages visited; (d) communication records relating to enquiries, proposals, and support.

We use your data to respond to enquiries, prepare proposals, deliver design and development services, process payments, provide support, improve our website, meet legal obligations, and send service-related communications. We do not sell your personal data.

We process personal data on the basis of: contract performance (delivering commissioned work); legitimate interests (operating and improving our business, securing our website); consent (where required for marketing or non-essential cookies); and legal obligation (record-keeping and compliance).

We retain personal data only as long as necessary for the purposes described in this policy, including active projects, support periods, accounting and tax requirements, and dispute resolution. When data is no longer required, we securely delete or anonymise it.

We may share data with trusted providers such as hosting, email, payment processors, analytics, and collaboration tools, strictly to operate our business and deliver services. All partners are required to handle data securely and in line with applicable data protection law.

Where data is processed outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or providers certified under recognised frameworks.

We apply appropriate technical and organisational measures, including SSL encryption, access controls, and secure storage, to protect your information against unauthorised access, loss, or misuse.

Under UK GDPR and applicable law, you may have the right to access, rectify, erase, restrict, or object to processing of your data, and to data portability where applicable. To exercise your rights, contact info@fastdlab.co.uk. You may also lodge a complaint with the UK Information Commissioner's Office (ICO).

We use cookies and similar technologies on our website. For full details on the cookies we use and how to manage them, please read our Cookie Policy at fastdlab.co.uk/cookie-policy.

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

For privacy enquiries, contact FastDLab at info@fastdlab.co.uk, +44 7446382122, or London, United Kingdom.